Effective Date: 2025
At Ballooonwala.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use our website, services, or interact with us in any way.
1. Information We Collect
We collect various types of information to provide and improve our services:
a. Personal Information
When you place an order or contact us, we may collect:
- Name
- Email address
- Phone number
- Shipping/billing address
- Payment information (processed securely via third-party payment providers)
b. Non-Personal Information
We may also collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on site
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Send marketing and promotional content (only with your consent)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Service providers (e.g., payment processors, delivery partners)
- Legal authorities if required by law or to protect our rights
- Business transfers, such as during a merger or acquisition
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Understand user behavior
- Improve functionality and performance
- Offer personalized experiences
You can manage cookie preferences through your browser settings.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission or storage method is 100% secure.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal data
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
- File a complaint with a data protection authority
To exercise any of these rights, contact us at:
📧 support@ballooonwala.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.
8. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe we have collected such data, please contact us immediately.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with the revised effective date. We encourage you to review the policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Ballooonwala.com
📧 Email: support@ballooonwala.com
🌐 Website: https://www.ballooonwala.com